Testimonials



"We highly appreciated your assistance at every stage of the process, especially the efficient correspondence with your office during the preparation of documentation. The tax refund procedure was also simple and clearly explained by Tax Back staff."

BenQ, Taiwan

"This service we received was excellent; we receive regular updates as to the progress of our claims and the amount of paperwork to be completed is minimal."

Financial Accounts,
David Price Racing, UK

"The level of support given by taxback.com has been of a very high standard and the level of work required by our internal team is minimal. I would highly recommend taxback.com to other companies."

Financial Accountant, Redmills, Ireland

"Many thanks for the service provided to us. I found you at all times to be thorough and professional and communicated the process clearly and efficiently. We have retained your services again this year."

Financial Controller, Lily O'Briens, Ireland

"You have been very proactive in developing ways to inform our customers about the possibility of reclaiming VAT, including attachments to invoices, developing website links and providing a personal presence at one of our largest events."

Group Indirect Tax Manager, Informa, USA

"We have found taxback.com to be a very beneficial partner company to work with in respect of VAT reclamation. NTT is fairly complex in terms of VAT registrations & taxback.com have helped us to reclaim tax which would otherwise been lost."

Accounting Manager,
NTT Europe Ltd., UK

"Taxback.com has been very responsive in working together to develop a worldwide vat recovery service for us.  We have been very impressed with their drive, understanding and timeliness in getting the right detail."

Tax Director,
Concur Technologies Inc., USA

"We were pleasantly surprised of the quality of the provided assistance as well as the level of communication maintained by taxback.com during the process. The procedure was quite simple and they took care so that we received our refund the fastest possible way."

Director, Baby Bidou, France

"We have worked with taxback.com for 2 years. [The] company has helped us reclaim VAT on exhibition expenses from France and Sweden."

Chief Accountant, JSC International Airport Sheremetyevo, Russia

"We are glad that we can entrust all the documents to one single company to reclaim tax back from different countries. Taxback.com helps us with the necessary forms. We have nothing else to do than filling the forms in and sending the relevant documents."

Ghielmetti AG, Switzerland

"Taxback.com supported Telewizja Polska SA in organising VAT refunds in 2005 from many countries. The process of the VAT return was hassle-free for us from the very beginning to the end."

On behalf of Chief Accountant, Telewizja Polska SA, Poland

"The service that they have provided to date is excellent and all correspondence has been received promptly."

Financial Accountant, Heathcoat, UK

"We are satisfied with the services your company provided to us. We appreciate your prompt response every time. Thank you for having helped the procedure of tax back from the Germany and London exhibitions."

FORUM8 Co., Ltd., Japan

"Thank you so much for your service regarding the UK VAT refund. In particular we appreciate your simple procedure. Just complete some forms and add the invoices, taxback.com takes care all the rest."

Managing Director, Matrix Vision, Holland

"To be honest, I expected that the VAT refund process would be time consuming, difficult and hard to understand but in fact the opposite was true. Taxback.com’s specialists were always ready to help and answered all my queries with documents every time."

CFO, Sestra River Developments, Russia

"Thank you so much for your help and guidance with regards to all the necessary information needed for a VAT return. It is nice when you deal with a company that has real people who know what they are talking about."

Sales & Marketing, KNUDSEN ENGINEERING Ltd., Canada

"We used the services provided by taxback.com in 2007 in order to have our VAT incurred in the UK in 2006 recouped. The service provided was satisfying. We have mostly appreciated the opportune response to all our questions and queries by the taxback.com Customer Service."

Aureus Pharma, France

"I would like to let you know that as a company we are very satisfied from the service we got from taxback.com and we look forward to working with you again in the future."

Galerist, Turkey

"We have used the financial services of [taxback.com] to recoup German VAT paid by us in 2007 and 2008 as a result of business trips. Their competent assistance was satisfying, the communication was efficient and we would like to take advantage of their services in the future."

Managing Director, Vihaart, Belgium

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VAT Refund Information for US-Based Companies

This chart outlines examples of some major business expenses that are eligible for VAT refunds. This is only a general guide so please contact us for specific information for your business. These numbers reflect the percentage of VAT that is charged and is eligible to be refunded. Empty boxes reflect non-refundability.


CountryVAT
Names
VAT rateHotelRestaurant / MealsEntertainmentTelecommsTransportEventsFuelAdvertisingMarketing/ PromoPrinting Materials/ Stationary
Australia **GST10  *   *   * 
Austria UST / MWST20 * * *  *  * * 
Belgium TVA / BTW21 * * *  *  * * 
Canada GST / HST5 ~ 13 * *      * *
Croatia PDV23  *      * 
Denmark MOMS25 * *   *   * 
Finland ALV22  *  *    * 
France TVA19.6 * *     * * 
Germany MWST19  *     * * 
Holland BTW19  * *  *   * 
Iceland VSK24.5  *     * * *
Ireland VAT21 * *  *   * * *
Japan ***Consumption Tax5  *      * 
Liechtenstein MWST7.6  *   *  * * 
Luxembourg TVA15  *      * 
Malta VAT18  * *  *  * * 
Monaco TVA19.6 * * *    * * 
Norway MVA25  *     * * 
Sweden MOMS25  * *  *  * * 
Switzerland MWST7.6 * * *    * * 
United Kingdom VAT17.5  * *     * *
* Subject to some restrictions and limitations. A refund maybe possible through registration and specific US certification
** Refunds possible only through registration for GST
*** Refund possible only through registration for Consumption tax prior to incurring the expenses.
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