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Testimonials
"We highly appreciated your assistance at every stage of the process, especially the efficient correspondence with your office during the preparation of documentation. The tax refund procedure was also simple and clearly explained by Tax Back staff."
BenQ, Taiwan
"This service we received was excellent; we receive regular updates as to the progress of our claims and the amount of paperwork to be completed is minimal."
Financial Accounts,
David Price Racing, UK
"The level of support given by taxback.com has been of a very high standard and the level of work required by our internal team is minimal. I would highly recommend taxback.com to other companies."
Financial Accountant, Redmills, Ireland
"Many thanks for the service provided to us. I found you at all times to be thorough and professional and communicated the process clearly and efficiently. We have retained your services again this year."
Financial Controller, Lily O'Briens, Ireland
"You have been very proactive in developing ways to inform our customers about the possibility of reclaiming VAT, including attachments to invoices, developing website links and providing a personal presence at one of our largest events."
Group Indirect Tax Manager, Informa, USA
"We have found taxback.com to be a very beneficial partner company to work with in respect of VAT reclamation. NTT is fairly complex in terms of VAT registrations & taxback.com have helped us to reclaim tax which would otherwise been lost."
Accounting Manager,
NTT Europe Ltd., UK
"Taxback.com has been very responsive in working together to develop a worldwide vat recovery service for us. We have been very impressed with their drive, understanding and timeliness in getting the right detail."
Tax Director,
Concur Technologies Inc., USA
"We were pleasantly surprised of the quality of the provided assistance as well as the level of communication maintained by taxback.com during the process. The procedure was quite simple and they took care so that we received our refund the fastest possible way."
Director, Baby Bidou, France
"We have worked with taxback.com for 2 years. [The] company has helped us reclaim VAT on exhibition expenses from France and Sweden."
Chief Accountant, JSC International Airport Sheremetyevo, Russia
"We are glad that we can entrust all the documents to one single company to reclaim tax back from different countries. Taxback.com helps us with the necessary forms. We have nothing else to do than filling the forms in and sending the relevant documents."
Ghielmetti AG, Switzerland
"Taxback.com supported Telewizja Polska SA in organising VAT refunds in 2005 from many countries. The process of the VAT return was hassle-free for us from the very beginning to the end."
On behalf of Chief Accountant, Telewizja Polska SA, Poland
"The service that they have provided to date is excellent and all correspondence has been received promptly."
Financial Accountant, Heathcoat, UK
"We are satisfied with the services your company provided to us. We appreciate your prompt response every time. Thank you for having helped the procedure of tax back from the Germany and London exhibitions."
FORUM8 Co., Ltd., Japan
"Thank you so much for your service regarding the UK VAT refund. In particular we appreciate your simple procedure. Just complete some forms and add the invoices, taxback.com takes care all the rest."
Managing Director, Matrix Vision, Holland
"To be honest, I expected that the VAT refund process would be time consuming, difficult and hard to understand but in fact the opposite was true. Taxback.com’s specialists were always ready to help and answered all my queries with documents every time."
CFO, Sestra River Developments, Russia
"Thank you so much for your help and guidance with regards to all the necessary information needed for a VAT return. It is nice when you deal with a company that has real people who know what they are talking about."
Sales & Marketing, KNUDSEN ENGINEERING Ltd., Canada
"We used the services provided by taxback.com in 2007 in order to have our VAT incurred in the UK in 2006 recouped. The service provided was satisfying. We have mostly appreciated the opportune response to all our questions and queries by the taxback.com Customer Service."
Aureus Pharma, France
"I would like to let you know that as a company we are very satisfied from the service we got from taxback.com and we look forward to working with you again in the future."
Galerist, Turkey
"We have used the financial services of [taxback.com] to recoup German VAT paid by us in 2007 and 2008 as a result of business trips. Their competent assistance was satisfying, the communication was efficient and we would like to take advantage of their services in the future."
Managing Director, Vihaart, Belgium
Partnership Benefits
Why partner with taxback.com?
Taxback.com understand that businesses need first-rate partners to ensure their clients can trust the services they provide. That is why our VAT recovery service has been streamlined and designed to operate with minimum effort for you and your customers. We are the experts in providing back-end solutions for companies who wish to outsource their VAT refund process and our partners have chosen to work with taxback.com for the following reasons:
World Leading VAT Reclaim Provider
Taxback.com is a leader in foreign VAT reclaim with over 6,000 clients, supporting 107 countries and processing a file value of 130 million Euro. We offer a fully integrated, low-cost and multilingual VAT recovery solution to manage the global needs of your customers. We are the only VAT reclaim provider with 20 fully-owned offices in 17 countries where we have developed trusted relationships with local tax offices, resulting in the highest level of refunds.
In fact we are so confident in our expertise we offer a full guarantee that our filing processes are legally accurate and your clients’ tax affairs will be filed correctly.
Proven Partner Programme
As a market leader in the VAT recovery industry, taxback.com partners with a number of organisations across all industries, including:
- Hotel groups and exhibition centres;
- Organisers of conferences, exhibitions and events;
- Meeting planners, incentive travel houses;
- Travel agents, airlines, destination management companies;
- Chambers of Commerce, business associations;
- Corporate accountants, overseas suppliers;
- Expense management specialists, financial institutions and corporate card programmes.
We have established, successful relationships with partners ranging from small to blue-chip companies including Barclaycard, Visit London, Informa, GSMA, ExCel London.
Flexible
We understand that one partner model does not work for every organisation. taxback.com has developed multiple partner models with flexible pricing structures designed to address the specific objectives of your organisation.
Data Analysis SPRINTERTM Programme
Our proprietary Data Analysis SPRINTERTM programme analyses our clients’ general ledger accounts, travel and expenses records and credit card transactions to identify any transactions which are eligible for VAT reclaim. This unique capability enables clients to target the collection of invoices with the highest VAT reclaim value and identify missing invoices eligible for refunds. With this system, vendors can be contacted directly to request a re-issue of missing receipts to the clients.
Proven Process
With more than 600 employees with VAT expertise, our state of the art processing centre and advanced technology, taxback.com has refined the process of reclaiming foreign VAT. We offer our proprietary SPRINTERTM programme to maximise your customers’ refund opportunities and identify all refund possibilities. We offer, in addition to our effective reclaim process, exclusive access to resources and reclaims history through an online communication solution that tracks the entire process from claim to refund, providing you and your customers full transparency to the recovery process.
Marketing
We offer a robust marketing support programme with online and offline co-branded materials and co-marketing support including brochures, inserts, fact sheets, customised technical documents and invoices. Your organisation can also expand market reach with access to taxback.com’s client base for your service offerings, increasing your brand awareness and product reach.
Taxback.com will display your organisation’s name and logo on banners and buttons, as well as case studies and online content highlighting your service offering to taxback.com clients. Taxback.com will also support your own communication programme with E-zines, newsletters, pre-publication press releases, press cuttings, surveys and reports.
Education and Account Support
Taxback.com will provide you and your customers exclusive content on the taxback.com Partner Zone web portal. This includes information from industry experts in webinars, podcasts, research and white papers along with case studies that can help your customers increase their VAT refund potential.
We also provide an account manager as your single point of contact at taxback.com who will provide customer assistance and regular monthly reports. Partners and customers can also speak to taxback.com agents on a 24/7 basis online via our innovative Chat Live platform, accessed via the taxback.com website.
Multilingual Capabilities
To assist your global locations, we offer multilingual capabilities with web tools and customer service available in 14 languages. Our multilingual capability extends 24/7 with agents always at the end of a phone to take queries in your customer’s native tongue.
Our web tools include a VAT Calculator for estimating refund opportunities and multi-lingual VAT Chat capabilities.
Value-Added Customer Service
Partnering with taxback.com can help you retain customers by providing a value-added service that will reduce their overseas business expenditures. Through our partner programme your customers will receive a one-stop global VAT recovery solution, preferential pricing and exclusive access to VAT reclaim resources. Leveraging taxback.com’s educational resources and integrated processes your clients can maximise their refunds through data analysis, compliance audits, training and ongoing support.
Revenue Growth
By offering a new service that extends your current offering, your organisation will benefit from a new revenue stream through taxback.com’s commission structure, which is based on the type of partner model that best meets the needs of your organisation.
Talk to a taxback.com VAT specialist today about joining our Partner Programme.
Easy To Get Started
We have designed our partner programme to be easy to implement and maintain. A successful partnership with taxback.com can be implemented within a short time frame and with minimal effort, dependent on the level of integration chosen. A typical alliance can be implemented with just 6 simple steps:
CONSULT - AGREE - DESIGN - ROLL OUT - TRACK - REPORT
We understand VAT reclaim is not your organisation’s core business. With that in mind, we have made the process very simple for you to implement and for your customers to maximise their refunds. We follow a simple process for VAT recovery:
Email taxback.com at alliance@taxback.com about joining our Partner Programme.
News
04.01.2010
Taxback.com shared in Christmas celebrations with the children and families of the Children’s Oncology and Haematology Clinic at Sveta Marina Hospital in Varna, Bulgaria.
10.12.2009
Cuts in social welfare payments, child benefit and public sector pay were key elements in €4 billion worth of spending cuts announced in yesterday’s Irish Budget for 2010 by Minister for Finance Brian Lenihan.
07.12.2009
The Irish Budget 2010 will be unveiled this Wednesday and is expected to include reductions in social welfare payments, child benefit and public sector pay.